Print this page

What We Do

The new regulatory environment.

The Property Services (Regulation) Act 2011 applies to all Property Services Providers (PSPs within the meaning of the Act). These are persons involved either as corporate bodies, partnerships, sole traders or employees in:
1. The purchase or sale, by whatever means, of any estate or interest in land (including buildings) wherever situated;
2. The auction of private property other than land;
3. The letting of any estate or interest in land wherever situated;
4. The provision of property management services.
Thus Auctioneers, Estate Agents, Letting Agents and Property Management Agents must be licensed and regulated by the Authority. This applies to property located in the Republic of Ireland and to transactions in Ireland which relate to property located abroad

The regulatory environment provides for:
a comprehensive licensing system covering all PSPs
the investigation and adjudication of complaints made against PSPs
the audit/inspection of PSPs operations
the establishment of minimum qualification standards

The Authority, following an investigation, has the power to sanction a licensee up to and including the revocation of a licence and may also impose fines of up to €250,000 where a PSP is found to have engaged in "improper conduct".

The Authority may bring a prosecution against a PSP for failing to comply with his or her statutory obligations or against any person providing a property service without a licence which may result in either a large fine or imprisonment or both.

Under the new regulatory regime all PSPs are required to contribute to the "Property Services Compensation Fund". Where a person suffers a loss due to the dishonesty of a PSP the Authority may award compensation from the "Fund”.

In this section, find out about:


Investigation of Complaints

^ Back to top